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Refund Policy

At SCOTHCIEBOSS, we strive to ensure your satisfaction with every purchase you make from our website. However, we understand that there may be instances where you need to seek a refund. This refund policy outlines the process and conditions under which refunds are provided.

1. Refund Eligibility

    We offer refunds on products that are returned in their original condition within 3 days of purchase.
    To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-Refundable Items

    Certain items are not eligible for refunds, including:
        Downloadable products
        Gift cards
        Perishable goods
        Customized or personalized items

3. Refund Process

    To request a refund, please contact u with your order number and details about the product you would like to return.
    After receiving your request, we will review it and notify you of the approval or rejection of your refund.
    If your refund is approved, we will initiate a refund to your original method of payment.

4. Shipping Costs

    Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Late or Missing Refunds

    If you haven’t received a refund yet, please double-check your bank account.
    Contact your credit card company, as it may take some time before your refund is officially posted.
    If you’ve done all of this and still have not received your refund, please contact us.

6. Changes to This Refund Policy

    We reserve the right to modify this refund policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

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